KPC Privacy Policy
1. Introduction
Kenmore Presbyterian Church (KPC), a congregation under the Presbyterian Church of Queensland (PCQ) and the Presbyterian Church of Australia, is committed to protecting the privacy of individuals in accordance with the PCQ Privacy Policy and applicable Australian privacy laws, including the Privacy Act 1988 (Cth). This Privacy Policy outlines how KPC collects, uses, discloses, and protects personal information through our website and digital services.
2. Scope
This policy applies to all personal information collected by KPC through our website (kpc.org.au), digital platforms, online forms, email communications, at events, and via other digital services provided by KPC. It complements the PCQ Privacy Policy, which governs the broader operations of the Presbyterian Church of Queensland.
3. Alignment with PCQ Privacy Policy
This policy is designed to align with the Privacy Policy for Presbyterian Church of Queensland, which governs the handling of personal information across PCQ congregations. KPC ensures that all digital services and website operations adhere to these standards, prioritising the privacy and safety of our congregation and community.
4. Collection of Personal Information
KPC collects personal information to facilitate our ministry activities, including worship services, community engagement, and administrative functions. The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, and postal address.
- Demographic Information: Age, gender, or family details (e.g., for event registrations or children’s ministry programs).
- Church Involvement: Details about participation in KPC activities, such as small groups, volunteering, or donations.
- Photography and Video Recordings: Photographs or video recordings at church services, events, programs, and activities.
- Online Interactions: Information provided through online forms, newsletter subscriptions, or website analytics (e.g., IP addresses, browser type, or pages visited).
- Sensitive Information: Information such as religious beliefs or health details, where relevant to ministry activities (e.g., dietary requirements for events or pastoral care needs).
How We Collect Information
- Directly from You: When you complete online forms, register for events, attend events, subscribe to newsletters, or contact us via email or our website.
- Automatically: Through website cookies, analytics tools (e.g., Google Analytics), or other tracking technologies to understand how our digital services are used.
- From Third Parties: In some cases, we may receive information from PCQ or other affiliated organisations, subject to the PCQ Privacy Policy and your consent.
We collect only the information necessary for our ministry purposes and in compliance with the PCQ Privacy Policy, which emphasises lawful and transparent collection practices.
5. Use of Personal Information
KPC uses personal information to:
- Facilitate participation in church activities, such as worship services, Bible studies, or community events.
- Communicate with you about KPC activities, including newsletters, event updates, or pastoral care messages.
- Process donations or payments for events or ministry programs.
- Manage volunteer and ministry roles, ensuring compliance with the PCQ National Safe Ministry Framework and PCQ Safe Ministry with Children Policy.
- Improve our website and digital services through analytics and user feedback.
- Provide pastoral care and support to our congregation and community.
We use personal information in accordance with the PCQ Privacy Policy, which requires that information be used solely for purposes consistent with the church’s mission and with respect for individuals’ privacy.
6. Children’s Privacy
KPC is committed to protecting the privacy of children, as outlined in the PCQ Safe Ministry with Children Policy and PCQ Code of Conduct. Personal information about children is collected only with parental or guardian consent and is used solely for ministry purposes, such as children’s programs or youth events.
7. Disclosure of Personal Information
KPC may disclose personal information in the following circumstances:
- Within PCQ: To PCQ bodies, such as the Presbytery or State Assembly, for governance, compliance, or ministry purposes, as outlined in the PCQ Privacy Policy.
- Service Providers: To third-party service providers (e.g., website hosting, payment processors, or email platforms) who assist with our digital services, provided they comply with Australian privacy laws and the PCQ Privacy Policy.
- Legal Obligations: When required by law, such as mandatory reporting under the National Safe Ministry Framework or in response to a court order.
- With Consent: To other parties, such as mission partners or affiliated organisations, only with your explicit consent.
We do not disclose personal information for commercial purposes or in ways inconsistent with the PCQ Privacy Policy.
8. Storage and Security
KPC takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. These steps include:
- Digital Security: Using secure servers, encryption, and password-protected systems for storing personal information.
- Access Controls: Limiting access to personal information to authorised KPC staff, volunteers, or PCQ personnel who require it for ministry purposes.
- Compliance with PCQ Standards: Adhering to the PCQ Privacy Policy and PCQ Data Breach Policy to manage and report any data breaches promptly.
Personal information is stored securely on servers located in Australia or with providers compliant with Australian privacy laws.
9. Photography and Video Recordings
Kenmore Presbyterian Church (KPC) may take photographs or video recordings at church services, events, programs, and activities for ministry purposes, including:
- Promoting church activities on our website, social media, newsletters, or printed materials.
- Documenting ministry programs (e.g., children’s ministry, youth events, community outreach).
- Creating resources for internal use (e.g., annual reports, training materials).
Consent Requirements:
- Adults: By participating in photographed events, you consent to the use of your image unless you opt out (see below).
- Children: Photographs or videos of children will only be taken and used with explicit parental/guardian consent, in line with the PCQ Safe Ministry with Children Policy
You may opt out of having your (or your child’s) image used at any time by notifying the Privacy Officer in writing (privacy@kpc.org.au). We will make reasonable efforts to exclude you from future publications.
Images may be shared with PCQ or mission partners with consent, or as required for ministry reporting. We do not sell images or use them for commercial purposes.
10. Cookies and Website Analytics
Our website uses cookies and analytics tools to enhance user experience and improve our digital services. Cookies may collect non-identifiable information, such as:
- Pages visited and time spent on our website.
- Device and browser information.
- IP addresses (anonymised where possible).
You can manage cookie preferences through your browser settings. By using our website, you consent to the use of cookies as described, unless you opt out. This aligns with the PCQ Privacy Policy’s emphasis on transparent data collection practices.
11. Access and Correction
You have the right to access and correct your personal information held by KPC. To do so:
- Contact our Privacy Officer at privacy@kpc.org.au.
- Provide sufficient details to identify your information.
- Requests will be processed in accordance with the PCQ Privacy Policy and the Australian Privacy Act 1988 (Cth).
We may refuse access where permitted or required by law, such as where it would interfere with the privacy of others or legal obligations.
12. Data Breaches
In the event of a data breach, KPC will follow the PCQ Data Breach Policy. This includes:
- Assessing and containing the breach.
- Notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required under the Notifiable Data Breaches Scheme.
- Taking steps to prevent future breaches.
13. Updates to this Policy
KPC may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on the website at https://kpc.org.au/privacy, and significant changes will be communicated to our congregation. This policy will remain consistent with the PCQ Privacy Policy and applicable laws.
14. Contact Us
For questions, complaints, or requests regarding your personal information, please contact:
The Privacy Officer
Kenmore Presbyterian Church
1 Pullenvale Rd
PULLENVALE QLD 4069
Email: privacy at kpc.org.au
Phone: (07) 3305 0256
If you are dissatisfied with our response, you may contact the PCQ Privacy Officer or the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Last Updated: 24 November 2025